Withdrawal information

This information is for consumers, that is, anyone not buying in the course of their business.

Your right of withdrawal

You may withdraw from the contract within 14 days without giving reasons. The period runs from the day the subscription or credit purchase was made. It is enough to send your notice on the last day.

How to withdraw

• Online: at app.fulta.ai/withdrawal ("Withdraw from the contract"), without signing in. We confirm receipt by email at once, with what you said and when it arrived.
• By email: to [email protected].
• By post: Fulta Technologies Kft., Zrínyi Miklós utca 86. 1. ajtó, 5540 Szarvas, Hungary.

You may use the model form below, but you do not have to; a clear statement that you withdraw, and which purchase it is about, is enough.

Refund

Within 14 days of receiving your withdrawal we refund the full amount paid, to the payment method you used, at no cost to you. Purchased credits not yet used are taken back.

Cancelling a subscription is different

After the 14 days you can cancel a subscription at any time on the Billing page. That stops future renewals; the plan stays until the end of the paid period, without a refund.

Model withdrawal form

To: Fulta Technologies Kft., Zrínyi Miklós utca 86. 1. ajtó, 5540 Szarvas, Hungary, [email protected]

I hereby give notice that I withdraw from the following contract: – service bought (plan, credit top-up): – date of purchase: – invoice or order reference: – name: – email address: – date: – signature (only on paper):